Legal

Terms of Service

Please read these terms carefully before using our website and services.

1. Agreement to Terms

By accessing or using the Clearline website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Clearline provides property management and guaranteed rent services to landlords in the United Kingdom. Our services include:

  • Guaranteed rent schemes with fixed monthly payments
  • Full property management services
  • Company lets and corporate housing solutions
  • Property maintenance and compliance management

3. Eligibility

To use our services, you must be at least 18 years old and have the legal authority to enter into binding contracts. If you are using our services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these terms.

4. Property Requirements

Properties submitted for our guaranteed rent scheme must meet certain criteria, including:

  • Meeting all legal safety standards and compliance requirements
  • Having appropriate insurance coverage
  • Being in a lettable condition
  • Being located within our service areas

We reserve the right to decline properties that do not meet our requirements or are outside our service areas.

5. Service Agreements

The specific terms of any guaranteed rent or property management service will be set out in a separate written agreement between you and Clearline. These Terms of Service apply to your use of our website and general enquiries, while specific service agreements govern the actual services provided.

6. Website Use

When using our website, you agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorised access to any part of the website
  • Interfere with or disrupt the website's functionality
  • Upload or transmit viruses or malicious code
  • Collect or harvest personal information from the website
  • Use automated systems to access the website without permission

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Clearline or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

8. Information Accuracy

While we strive to ensure the information on our website is accurate and up-to-date, we make no warranties or representations about the completeness, reliability, or accuracy of any information. Property valuations and rental estimates provided are indicative only and subject to formal assessment.

9. Limitation of Liability

To the maximum extent permitted by law, Clearline shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim arising from these terms shall not exceed the amount you paid to us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Clearline, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your breach of these terms or your use of our website and services.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites. Accessing third-party links is at your own risk.

12. Termination

We reserve the right to terminate or suspend your access to our website at any time, without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

13. Changes to Terms

We may modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: info@clearline.co.uk
  • Phone: 0700 000 0000
  • Address: Clearline, Birmingham, United Kingdom